My Oracle Support Banner

HI Activex Controls installation from .cab files (Doc ID 2232338.1)

Last updated on OCTOBER 22, 2019

Applies to:

Siebel CRM - Version 15.11 [IP2015] to 15.18 [IP2015] [Release V15]
Information in this document applies to any platform.


While trying to create msi desktop package for HI ActiveX controls where .cab files are copied from unix webserver, all cab files do not extract and the following error is thrown


Adding C:\Windows\Downloaded Program Files\com\siebel\lsapi\CSSLMSTransport.class to Extraction Queue

Adding C:\Windows\Downloaded Program Files\siebel/obj/w32u/core/com/siebel/lsapi/cab\LsApiAdapter.inf to Extraction Queue

Expanding Files ....
One or more files could not be expanded. Delta Package Expander Returned 0x8007007b
Expanding File c:\cab\ Incomplete, Error Code=0x8007007b Error Description: The filename, directory name, or volume label syntax is incorrect.

The issue can be reproduced at will with the following steps:
1. Create a directory called cab inside c drive.
2. Copy all the required .cab files into that directory [make sure all are valid cab files]

3. Copy the Predeploy.cmd script into the same directory
4. Open a command prompt
5. Go to cab directory location [ex: cd C:\cab]
6. Enter the below command
Predeploy.cmd C:\cab\


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.