Browser Tab Not Updated After Drilling Down With New Data
Last updated on APRIL 06, 2017
Applies to:Siebel Communications CRM - Version 16.7 [IP2016] to 16.10 [IP2016] [Release V16]
Information in this document applies to any platform.
The Browser Tab does not update after drilling down with new data.
1. Launch application using IE 11.
2. Go to Accounts.
3. Search for Account A.
4. Drill down on Account A.
Result: The IE browser tab shows Account A, as expected.
5. Search for Account B.
6. Drill down on Account B.
Result: The IE browser tab continues to shows Account A, rather than showing Account B, the new data.
This is confusing for the users who might work on data associated with the wrong customer.
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