No Error Reported For First Launch Attempt On Unloaded Campaigns During Wave 1 (Doc ID 2233708.1)

Last updated on FEBRUARY 14, 2017

Applies to:

Siebel Marketing - Version 16.7 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On :  16.7 [IP2016] version, Siebel Marketing

ACTUAL BEHAVIOR  
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For a new Campaign, the application is allowing users to perform a Launch without performing a Load first. Furthermore, the Campaign Launch completes successfully without any errors, so users may thing the Campaign completed successfully when it did not. When you try to perform a Launch a second time, the application does not allow you to as the pop-up applet buttons are greyed out.


EXPECTED BEHAVIOR
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The application should not allow you to perform a Campaign Launch without performing a Load first.

STEPS
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1. Create a new Campaign
2. After initial set-up, perform a Campaign Launch

We see it launches and completes without errors. If we try to launch again, it does not allow us to.

BUSINESS IMPACT
-----------------------
This can cause confusion to the users.

Cause

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