Intermittent 'SBL-DAT-00175: Database connection was lost' error

(Doc ID 2233981.1)

Last updated on FEBRUARY 21, 2017

Applies to:

Siebel Financial Services CRM - Version 16.4 [IP2016] and later
Information in this document applies to any platform.


On : 16.4 [IP2016] version, System Admin

Customer is getting intermittent  “Database connection was lost, please retry.(SBL-DAT-00175)” errors  when EAI Siebel Adapter is invoked from Workflow Process Manager and is effecting customer transactions.

SBL-DAT-00175: Database connection was lost, please retry


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