BIP ReportMenuService in HI Crashes OM on CSSSWEXMLPReportMenuService::UINotificationSessionVarUpdate (Doc ID 2234042.1)

Last updated on FEBRUARY 16, 2017

Applies to:

Siebel Reports - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.16 [IP2014] version, Reports

After setting the Report Notification Mode to ON  the following crash occurs in HI IE 8 client.

Crash
-----------------------



STEPS
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1. Report Notification Mode ON in HI Application. (IE 8 or IE 11 with Enterprise Mode compatibility)
2. BIP Report Wait Time not need not be set as it async
3. take a report with > 100 records.
4. submit the report.
5. X out of the Application before report notification icon refreshes.
6. Log back in.

At least 50 % of the time crash happens.

 

or

 

"Report Notification Mode"=On. Logging out of Session and forcing the report to error out for that session.

1) Logged in as User A (htimobjmgr_enu task 35651594) and ran the "Account List" report for several records. I logged out of the application while the report was still executing.
2) Logged in as User B(htimobjmgr_enu task 35651598) and after logging in, shut down BIP server thus causing User A's "Account List" report to error out.

The htimobjmgr_enu subsequently crashed and User B was kicked out of the application.




Cause

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