Siebel Server Wizard Is Failing with SBL-ICF-00013: The file was not found

(Doc ID 2235398.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel CRM - Version 8.1.1.7 [21238] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.7 [21238] version, System Admin

ACTUAL BEHAVIOR
---------------
Siebel Server wizard is failing with SBL-ICF-00013: The file was not found

EXPECTED BEHAVIOR
-----------------------
Siebel Server wizard should not failed while configuring.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the configuration wizard.
2. Key in the parameters one by one.
3. while choosing the language packs its failed with SBL-ICF-00013: The file was not found error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to setup their Siebel server.

Cause

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