CTI Communication Error (Doc ID 2235623.1)

Last updated on FEBRUARY 20, 2017

Applies to:

Siebel CRM - Version 8.1.1.7 [21238] and later
Information in this document applies to any platform.

Symptoms

CTI Toolbar not being loaded. Following error was noticed :-

"ERROR:Failed on invoking InitConfig in Comm. Server Svc., err=7537051, msg=Communication: Configura
tion error in 'CTI Integration Profile'(SBL-CSR-00411), input="

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms