Predefined Mapping in Import Source Section Does Not Default to 'CSV' in Open UI (Doc ID 2236306.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.6 [IP2014] and later
Information in this document applies to any platform.

Symptoms

 On : 8.1.1.14.6 [IP2014] version, Client Functionality


The predefined mapping in the Import Source does not default to 'CSV' in Open UI.

STEPS:
1. Go to Contacts Screen - Contact List View.
2. Click on Menu >  Import.

Result: Import Pop Up applet opens, but the Import Source in predefined mapping does not default to CSV. 

The user must pick the value from the drop down.

Cause

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