Unable to Access Siebel Application After Renewal of Certificates and Error "SBL-NET-01562: Unable to load private key"
Last updated on MARCH 01, 2018
Applies to:Siebel CRM - Version 18.104.22.168  and later
Information in this document applies to any platform.
On : 22.214.171.124  version, Security / Authentication
After renewal of certificates in production environment, Siebel application is not accessible. It is failing with below error :
FINSObjMgr_enu 9437187 6586 -172403008 /u01/app/siebel/siebsrvr/enterprises/GMS_PRD/SBLSRVR
2/log/FINSObjMgr_enu_0009_9437187.log 126.96.36.199  ENU
GenericLog GenericError 1 0000000758a519ba:0 2017-02-17 05:17:49 (sissslimpl.inl (698) err=1181210 sys=0) SBL-NET-01562: Unable to load private k
SisnTcpIp SisnSockError 1 0000000758a519ba:0 2017-02-17 05:17:49 -319816848: [SISNAPI SSL] SSL initialization failed
Tried updating KeyFile password in eapps.cfg and siebns.dat but it did not help.
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