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"Failed To Start Core Services: Failed To Launch Rpcss" After AIX Upgrade To AIX 7100-04-03-1642 (Doc ID 2237108.1)

Last updated on AUGUST 31, 2017

Applies to:

Siebel CRM - Version [IP2013] and later
Information in this document applies to any platform.


On : [IP2013] version, System Admin

When attempting to start the Siebel Server after the OS upgrade from 7100-04-02-1614 to 7100-04-03-1642 it is failing on the execution on the that runs "regautobackup -off"
The verification with mwadm start gives the following error:


./siebsrvr/mw/bin svc_siebel$ mwadm status
Run-time mode : professional
Core Services status: stopped
Core Data Directory : /home/svc_siebel/.mw/gn1607cb
RPC Port : dynamic

./siebsrvr/mw/bin svc_siebel$ mwadm start
Failed to start Core Services: Failed to launch rpcss.

The issue can be reproduced at will with the following steps:

1. Apply the mentioned OS patch on AIX 7.1
2. Source for the Siebel Server
3. Try to start the Siebel Server with "start_server all"
4. It will fail on the "regautobackup -off" execution

The issue has the following business impact:
Due to this issue, users cannot start the Siebel Server


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