Datamapper Import Causes Errors using ESN

(Doc ID 2237605.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Siebel Financial Services CRM - Version 16.9 [IP2016] and later
Information in this document applies to any platform.


On : 16.9 [IP2016] version, Configuration - General

In IP2016 upon importing a datamapper we get the following message in ESN application instead of getting the popup applet to input the file for the data mapper:

Web Message
Data Map auto mapping succeeded.(SBL-EAI-04059)


The issue can be reproduced at will with the following steps:
1. Site Map / Integration Management / Data Map Editor
2. In the Applet Menu option, select: Import Data Map, when selecting this option, the message mentioned above is generated

The issue has the following business impact:
Due to this issue, users cannot import data map


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