Datamapper Import Causes Errors using ESN (Doc ID 2237605.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Siebel Financial Services CRM - Version 16.9 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.9 [IP2016] version, Configuration - General

In IP2016 upon importing a datamapper we get the following message in ESN application instead of getting the popup applet to input the file for the data mapper:

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Web Message
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Data Map auto mapping succeeded.(SBL-EAI-04059)

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Accept
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STEPS
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The issue can be reproduced at will with the following steps:
1. Site Map / Integration Management / Data Map Editor
2. In the Applet Menu option, select: Import Data Map, when selecting this option, the message mentioned above is generated

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot import data map

Cause

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