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CalDAV Synchronization And Single Sign-On (Doc ID 2238265.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel CRM - Version 16.5 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.5 [IP2016] version, Security / Authentication

CalDAV and SSO


Setting up CalDAV sync for users in IP16, it doesn't seem to cooperate with SSO. If SSO is turned off, CalDAV sync works, but when SSO is involved authentication errors occur.


ERROR
-----------------------
ObjMgrLog Error 1 000005bc58160af4:0 2016-10-31 13:21:26 (odbccon.cpp (1923)) SBL-DAT-00446: You have entered an invalid set of logon parameters. Please type in your logon parameters again.

GenericLog GenericError 1 000005bc58160af4:0 2016-10-31 13:21:26 (secmgr.cpp (2773) err=4597538 sys=0) SBL-SEC-10018: You have entered an invalid set of logon parameters. Please type in your logon parameters again.(SBL-DAT-00446)


GenericLog GenericError 1 000005bc58160af4:0 2016-10-31 13:21:26 (secmgr.cpp (2829) err=4597527 sys=0) SBL-SEC-10007: The username or password you have entered is not correct. Enter your username and password again.

ObjMgrSessionLog Error 1 000005bc58160af4:0 2016-10-31 13:21:26 (physmod.cpp (9486)) SBL-DAT-00569: The username or password you have entered is not correct. Enter your username and password again.

ObjMgrSessionLog Error 1 000005bc58160af4:0 2016-10-31 13:21:26 (model.cpp (6321)) SBL-DAT-00569: The username or password you have entered is not correct. Enter your username and password again.





Cause

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In this Document
Symptoms
Cause
Solution
References


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