Components does not start after a shutdown
(Doc ID 2238925.1)
Last updated on JANUARY 16, 2020
Applies to:
Siebel Financial Services CRM - Version 8.1.1.14 [IP2014] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.14 [IP2014] version, System Admin
WfProcMgr and other Components do not start after Siebel Server boot or by srvrmgr prompt. In Enterprise Log, there are messages such as "no spawned procs" for WfProcMgr and others components, but there are no other error messages.
ERROR
-----------------------
"no spawned procs"
Also Object Manager Logs will stop at Login process:
T8.PERSON_ID = T6.PAR_ROW_ID AND
T8.PERSON_ID = T3.PAR_ROW_ID AND
T5.OU_ID = T4.PAR_ROW_ID AND
T8.PARTY_ID = T5.PAR_ROW_ID AND
T8.PERSON_ID = T2.PAR_ROW_ID AND
(T2.LOGIN = :2)
ObjMgrSqlLog Detail 4 00016cd8588b0078:14 2017-01-28 02:43:31 Bind variable 1: WfProcMgr,port***ol,33554435,User,00016cd8588b0078:14,,Login Position,
ObjMgrSqlLog Detail 4 00016cd8588b0078:14 2017-01-28 02:43:31 Bind variable 2: S****
ObjMgrSqlLog Debug 5 00016cd8588b0078:14 2017-01-28 02:43:31 User search spec: ='S****'
ObjMgrSqlLog Debug 5 00016cd8588b0078:14 2017-01-28 02:43:31 User sort spec:
ObjMgrSqlLog Debug 5 00016cd8588b0078:14 2017-01-28 02:43:31 System sort spec:
ObjMgrSqlLog Debug 5 00016cd8588b0078:14 2017-01-28 02:43:31 0xd6cb2140: InitLoginUserInfo__23CSSDMSessionUserContextFv() + 0x00001418
0xd69ee76c: Login__15CSSModelPhysDefFRC8SSstringRC8SSstring() + 0x00000ba8
0xd61f46fc: Login__8CSSModelFRC8SSstringRC8SSstring() + 0x000019f0
0xd61f547c: Login__8CSSModelFPFR8SSstringT1iPCwPCwRiT1_iPFPCw_vPFPCwPCwR8SSstring_i() + 0x000008b4
0xd0af2d60: Login__9ccfOMSessFPCwPCwi() + 0x0000328c
0xd0adfa58: InvokeIfExists__12bsvmMTServerFPCw() + 0x000010e8
0xd0ae03dc: MainInit__12bsvmMTServerFv() + 0x00000920
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |