S_SRM_TASK_HIST Record Insertion Causing High Database Server CPU Utilization (Doc ID 2239384.1)

Last updated on MARCH 01, 2017

Applies to:

Siebel CRM - Version 15.3 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.3 [IP2015] version, System Admin

ACTUAL BEHAVIOR
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Customer is observing high DB2 DB server CPU consumption, and unable to determine what Siebel functionality is causing it.
The last times it occurred was after server restarts.

EXPECTED BEHAVIOR
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DB server CPU consumption should not spike.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, DB2 DB server may encounter slowness

Cause

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