Account Merge Not Working With Custom .srf (Doc ID 2239663.1)

Last updated on MARCH 05, 2017

Applies to:

Siebel CRM - Version 15.14 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.14 [IP2015] version, Client Functionality

When attempting to Merge Account records, the following error occurs.

ERROR
-----------------------
SBL-DAT-00398: Field '' does not exist in definition for business component 'Account'.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select two account records
2. Select Edit-->Merge
3. Notice that above error is coming up even though the merge is successful


Cause

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