The DLL 'SSCEACTBC.DLL' Could Not Be Loaded.(SBL-DAT-00170) In IP2016 (Doc ID 2239891.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 16.5 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On: 16.5 [IP2016] version, Installation

When attempting to access a custom view an error is received.

ERROR
-----------------------
The DLL 'SSCEACTBC.DLL' could not be loaded.(SBL-DAT-00170)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Opened the application and go to a view that uses a business component with "CSSBCVReportParameters" class

 

The following BC's uses the "CSSBCVReportParameters" class:
Contact Report Parameters
Auction Report Parameters
EPC Admin Report Parameters
Employee Performance (Avaya) Param
Forecast Report Parameters
Log File Parameters
Opportunity Report Parameters
Report Selection
Revenue Report Parameters
Sync Usage Parameters
TAS Report Parameters
TNT SHM BEO Report Parameters
TNT SHM Diary Report Parameters
TNT SHM Event Check Parameters
TNT SHM FSI Parameters
TNT SHM New Bookings Report Parameters
TNT SHM SOE Report Parameters

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use several Business Components.

Changes

 Upgraded the environment from IP2015 to IP2016 Patchset 5.

Cause

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