My Oracle Support Banner

Data Validation Pop Up Twice (Doc ID 2240059.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 16.7 [IP2016] and later
Information in this document applies to any platform.


On : 16.7 [IP2016] version, Client Functionality

When validation error occurs it is raised twice when an user is working on a child applet and click on a drop down menu or any MVG or Pick Icon on a parent applet.

Have the validation pop up to be raised only once.

The issue can be reproduced at will with the following steps:
1- Log into Siebel Call Center
2- Create a simple DVM rule set on Account BC
3- Set a simple rule such as [Account Status] = 'Active'
4- Invoke that Rule set on a Account PreWriteRecord Event. Reload Runtime Event.
5- Go to Contact Detail - Accounts View
6- Under a contact, create a account or update an existing one, make sure to set the Account Status different from "Active"
7- IMPORTANT: Don't explicitly save the record. Click on any drop down menu icon (Arrow down) or MVG or Pick Icon of the Contact Form Applet. DVM pops up twice.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.