Siebel Application Is Not Accessible with Error "SBL-SEC-10018: Trust token mismatch" when Integrated with OAM SSO

(Doc ID 2241242.1)

Last updated on JULY 11, 2017

Applies to:

Siebel CRM - Version 8.1.1.5 [21229] and later
Information in this document applies to any platform.

Symptoms

Siebel application is integrated with OAM (Oracle Access Manager) SSO. After implementing all steps, siebel application is not accessible.

Where as Siebel application is accessible with simple LDAP. When trying to access with OAM SSO, it is failing with below error

GenericLog GenericError 1 00000004587c0f82:0 2017-01-16 11:45:03 (secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: Trust token mismatch


GenericLog GenericError 1 00000004587c0f82:0 2017-01-16 11:45:03 (secmgr.cpp (2735) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms