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OPEN UI: Using a Custom Query at Button Click Generates a Context Loss When Returning Via Thread Bar Link (Doc ID 2241247.1)

Last updated on JULY 21, 2020

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

BEHAVIOR:

Context of Button's Custom Query is lost when returning via thread bar link.

STEPS | NAVIGATION:

1. Added a custom button "DContacts", invoking "DContacts" method
2. Added an Applet User Property: "CanInvokeMethod: DContacts" set to TRUE
3. Added the Button to the UI
4. Added code on Server Side:

Issue is occurring.

#2. This is NOT occurring when Querying using the Query Button, drilling down and then back.



Cause

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In this Document
Symptoms
Cause
Solution
References


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