SBL: The Screen Layout Is Not Correctly Redrawn After Closing the Search Results Panel (Doc ID 2241708.1)

Last updated on MARCH 08, 2017

Applies to:

Siebel CRM - Version 16.7 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.7 [IP2016] to 16.10
Browsers: IE11, Chrome, Firefox
Reproduces in vanilla IP16 no PS, PS9 and PS10.


After closing the search results panel, in Siebel 16.7, 16.9, 16.10 OpenUI, the screen layout is not correctly redrawn, so that a blank space is displayed.

The issue disappears when navigating to a different view or altering the browser's window size.


The issue can be reproduced at will with the following steps:
1. Search dropdown - Advanced Find
2. Contacts - blank search
3. Created a new dummy contact
4. Closed Search Results page.
5. Notice that Contact Activity List Applet does not resize to take up the available space

Cause

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