Last updated on AUGUST 23, 2017
Applies to:Siebel CRM - Version 15.3 [IP2015] and later
Information in this document applies to any platform.
On : 15.3 [IP2015] version, Client Functionality
'Ctrl + A' should run after the upgrade to OpenUI as fast as in HI mode.
The select of all records in list applets by using the key combination 'Ctrl + A' takes a lot of time. If the business component record count is small, the elapsed time is small and select of all records is fast. But if the business component returns a lot of records (> 5000 or > 10000), the select of all records is very slow.
Happens with every list applet in the application. Here is one example to reproduce the issue:
The behavior can be reproduced in every list applet:
1. Navigate to a list applet (like Contacts Screen "All Contacts across Organizations");
2. The applet shows 10 records for example. The applet counter in the right upper corner shows '1 - 10 of 10+';
3. Hit the keys 'Ctrl + A';
5. All records are selected and the applet counter in the right upper corner shows '1 - 10 of 10000+'.
The functionality of 'Ctrl + A' is often used and it should run, after the upgrade to OpenUI, as fast as in high interactive mode.
The issue has the following business impact:
Due to this issue, the functionality of 'Ctrl + A' is not as fast in OpenUI as it is HI mode.
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