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CTRL + A Should Run After The Upgrade To OpenUI As Fast As In HI Mode (Doc ID 2241719.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Siebel CRM - Version 15.3 [IP2015] and later
Information in this document applies to any platform.


On :  15.3 [IP2015] version, Client Functionality

'Ctrl + A' should run after the upgrade to OpenUI as fast as in HI mode.  

The select of all records in list applets by using the key combination 'Ctrl + A' takes a lot of time. If the business component record count is small, the elapsed time is small and select of all records is fast. But if the business component returns a lot of records (> 5000 or > 10000), the select of all records is very slow.

Happens with every list applet in the application. Here is one example to reproduce the issue:

The behavior can be reproduced in every list applet:
1. Navigate to a list applet (like Contacts Screen "All Contacts across Organizations");
2. The applet shows 10 records for example. The applet counter in the right upper corner shows '1 - 10 of 10+';
3. Hit the keys 'Ctrl + A';
4. Wait;
5. All records are selected and the applet counter in the right upper corner shows '1 - 10 of 10000+'.

The functionality of 'Ctrl + A' is often used and it should run, after the upgrade to OpenUI, as fast as in high interactive mode.

The issue has the following business impact:
Due to this issue, the functionality of 'Ctrl + A' is not as fast in OpenUI as it is HI mode.


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