Closing Find Results List Applet Is Not Getting Resized To Original Instead White Blank Screen is Displayed (Doc ID 2241994.1)

Last updated on MARCH 08, 2017

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.0 [IP2016] version, Upgrade

ACTUAL BEHAVIOR
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List Applet is not getting resized to original on closing FIND Search result pane, instead displayed with white blank space

EXPECTED BEHAVIOR
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List Applet should get resized to original on closing FIND Search result pane.

STEPS
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The issue can be reproduced at will with the following steps:
1. Queried an account using Find Search.
2. Keeping the Find results pane on left, we have navigated to a Service Request list applet on Right side of application
3. On closing the Find results pane we observed that Service Request List Applet is not getting resized to its original size.



Cause

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