SWESetMarkup=XML Not Working (Doc ID 2242828.1)

Last updated on MARCH 10, 2017

Applies to:

Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.10 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR
---------------
SWESetMarkup=XML not working

This URL string returns an XML response in 8.1.1.7 but in IP2016 produces a mix of XML and HTML.

SWECmd=GotoView&SWEView=Visible+Contact+List+View&SWESetMarkup=XML

IP2016 reponse:
<?xml version="1.0" encoding="UTF-8"?>
<APPLICATION NAME="Siebel Financial Services">
<USER_AGENT MARKUP="HTML"/>
<NAVIGATION_ELEMENTS>
</NAVIGATION_ELEMENTS>
<HTML ><head><title><font color='red'></font></title></head><div name="_sweappmenu" id="_sweappmenu" OT="_sweappmenu Frame" src="http://ocdt70429798.office.adroot.bmogc.net/start.swe?SWENeedContext=false&SWECmd=GetCachedFrame&SWEACn=21977&SWEC=42&SWEFrame=_sweclient._sweappmenu&SWEBID=-1&SRN=&SWETS=" role="navigation" title="Application Menu">
</div>
<div class="siebui-button-toolbar"><div name="_sweviewbar" id="_sweviewbar" OT="_sweviewbar Frame" src="http://ocdt70429798.office.adroot.bmogc.net/start.swe?SWENeedContext=false&SWECmd=GetCachedFrame&SWEACn=&SWEC=1&SWEFrame=_sweclient._sweviewbar&SWEBID=-1&SRN=&SWETS=" >
</div>
</div><div name="_swethreadbar" id="_swethreadbar" OT="_swethreadbar Frame" src="http://ocdt70429798.office.adroot.bmogc.net/start.swe?SWENeedContext=false&SWECmd=GetCachedFrame&SWEACn=&SWEC=1&SWEFrame=_sweclient._swethreadbar&SWEBID=-1&SRN=&SWETS=" >
</div>
<div name="_swescrnbar" id="_swescrnbar" OT="_swescrnbar Frame" src="http://ocdt70429798.office.adroot.bmogc.net/start.swe?SWENeedContext=false&SWECmd=GetCachedFrame&SWEACn=&SWEC=1&SWEFrame=_sweclient._swescrnbar&SWEBID=-1&SRN=&SWETS=" >
</div>
<div name="_swecontent" id="_swecontent" OT="_swecontent Frame" src="http://ocdt70429798.office.adroot.bmogc.net/start.swe?SWENeedContext=false&SWECmd=GetCachedFrame&SWEACn=21977&SWEC=42&SWEFrame=_sweclient._swecontent&SWEBID=-1&SRN=&SWETS=" >
</div>
<div style="display:none"><a name="SWEApplet1023" id="SWEApplet1023" class="next-item-applet" href="#SWEApplet1023" title="Alarm" tabindex="-1" aria-hidden="true" role="heading"></a>
<div id='s_S_A1024_div'>
<div id="S_A1024"><a id="SWETopHidden1023" href="javascript:

 

Repro steps:

To view the Accounts view in XML
1 Log in to your Siebel application.
2 Type the following SWE commands and arguments appended to the URL in your browser:
SWEcmd=GotoPageTab&SWEScreen=Accounts+Screen&SWESetMarkup=XML
For example, using the mobile Web client, the URL would look like the following:
http://localhost/start.swe
?SWECmd=GotoPageTab&SWEScreen=Accounts+Screen&SWESetMarkup=XML
The Accounts view is rendered in XML format.

Performing the same in IP2016 and you will see a mix of XML and HTML. The XML response is unusable.

 






EXPECTED BEHAVIOR
-----------------------
This URL string returns an XML response in IP2016 like it did in 8.1.1.7

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.
2.
3.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users can not use the URL string properly in IP2016.

Cause

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