Siebel with OSES: Unable to index a Siebel search category with a large number of records

(Doc ID 2242860.1)

Last updated on MARCH 10, 2017

Applies to:

Siebel CRM - Version 16.6 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.6 [IP2016] version, System Admin

ACTUAL BEHAVIOR
---------------
Unable to index Contacts search category

EXPECTED BEHAVIOR
-----------------------
Able to index the Contacts search category

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Siebel application
2. Navigate to Administration - Search > Search Index Settings
3. Select Contacts search category
4. Click on the index button



Cause

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