Siebel with OSES does not Return Any Data For Users Other Than SADMIN

(Doc ID 2242888.1)

Last updated on MARCH 11, 2017

Applies to:

Siebel CRM - Version 16.6 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.6 [IP2016] version, System Admin


ACTUAL BEHAVIOR
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When logged in Siebel application as a user different from SADMIN user and attempting to perform a search for Accounts search category, no result is being returned


EXPECTED BEHAVIOR
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See the search results when logged as different siebel user

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into siebel application
2. Click on arrow down
3. Select OSES advanced search and select Accounts search category
4. Enter the search criteria and click on Go


Cause

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