Open UI Applet Row-Counter Shows Wrong Numbers

(Doc ID 2243198.1)

Last updated on MARCH 13, 2017

Applies to:

Siebel CRM - Version 15.11 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.11 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
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In Open UI row counter from list applets shows sometimes wrong numbers

 
EXPECTED BEHAVIOR
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Row counter from list applets should display the correct numbers in Open UI

STEPS
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The issue can be reproduced at will with the following steps:
1) go to My Activities
2) create more than 6 records(I have created 16)
3) With the applet in default size I see 10 records displayed and the row counter looks like this: "1-10 of 10+"
4) Now extend the applet. I see 16 records in the applet and the row counter has this value: "1-16 of 16"
5) Using the mouse set the focus on the last record from the applet.
6) Disable the applet extension
7) Notice that now I see 10 records displayed in the applet and the row counter has this value: "7-16 of 16".


Cause

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