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iPad Safari Back Button Causes Application Freeze Instead of Required Field Popup (Doc ID 2243298.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Mobile Applications - Version 15.0 [IP2015] and later
Information in this document applies to any platform.


On : 15.6 [IP2015] version, Mobile Specific



Safari (iOS) - disabling pop-up blocker
Launch Settings.
Tap Safari.
Under the General section, click the toggle next to Block Pop-ups to disable
the pop-up blocker. A green toggle indicates an enabled pop-up blocker.

Clear Cache Completely.

Launch Siebel Application on iPad
Try to Enter a Contact Without Name field.
Popup appears with Required field Warning.
Go back using Safari back button.
Navigate to Accounts.
Create a new Account without Account Name try to Save or Step off or Commit
Explicitly or Navigate to a different Screen the Applet freezes.
No Popup message.

Required field popup should appear.


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