SynchMgr Failure In Newly Upgrade Enterprise (Doc ID 2244338.1)

Last updated on MARCH 15, 2017

Applies to:

Siebel CRM - Version 16.9 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.9 [IP2016] version, Remote / Replication / Anywhere

After a migration installation from 8.1.1.10 to 16.9. Generate New Database and Database Extract jobs work but Synchronization Manager is failing.

Odbcsql command line on the server using SADMIN successfully. 

ERROR
-----------------------
DBCLog DBCLogError 1 0014bbdf589b00f2:0 2017-03-08 17:01:10 [1076673536][ODBC Oracle driver][Oracle]ORA-01017: invalid username/password; logon denied
GenericLog GenericError 1 0014bbdf589b00f2:0 2017-03-08 17:01:10 28000: [1076673536][ODBC Oracle driver][Oracle]ORA-01017: invalid username/password; logon denied
GenericLog GenericError 1 0014bbdf589b00f2:0 2017-03-08 17:01:10 (utlcom2.cpp (1368) err=1114276 sys=0) SBL-DCK-00164: Error connecting to datasource pocsiebel_DSN (SADMIN).
GenericLog GenericError 1 0014bbdf589b00f2:0 2017-03-08 17:01:10 (utlcom2.cpp (1244) err=1114276 sys=0) SBL-DCK-00164: Error connecting to datasource pocsiebel_DSN (SADMIN).



Cause

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