After Change Of SADMIN Password, Siebel Server Service Does Not Start (Doc ID 2244370.1)

Last updated on JULY 11, 2017

Applies to:

Siebel Financial Services CRM - Version 15.6 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.6 [IP2015] version, System Admin

After changing sadmin password, the Siebel service will start, but ends up failing. According to SRBroker log, there is a failed login for SADMIN.
It is possible log into srvrmgr with new password.

[Microsoft][SQL Server Native Client 11.0][SQL Server]Login failed for user 'SADMIN'.
GenericLog GenericError 1 0000825c58b63418:0 2017-03-01 11:15:38 (srbthrd.cpp (4035) err=2097168 sys=0) SBL-SRM-00016: Unable to initialize the Database environment -- Unable to connect to DB (data ops)

Cause

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