New Record Button In Calendar Applet Is Missing

(Doc ID 2245174.1)

Last updated on MARCH 20, 2017

Applies to:

Siebel CRM - Version 16.7 [IP2016] and later
Information in this document applies to any platform.


On : 16.7 [IP2016] version, Client Functionality

New Record button in calendar applet is missing after migration from one environment to other environment.All the vanilla files are getting loaded fine.

SBL-DAT-00393: An end of file error has occurred. Please continue or ask your systems administrator to check your application configuration if the problem persists.

The issue can be reproduced at will with the following steps:
1. Launch application: http://localhost/partnerportal_enu
2. Navigate to Site Map > Calendar
3. Select Calendar -> All Accessible Daily or
Calendar -> All Accessible Monthly or
Calendar -> All Accessible Weekly
4. Press "New" button
5. Result: The + (plus sign) for new record displays a button with "New" caption. The error message is displayed.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms