How To Append Alert For Users Not To Edit [Thread Id ] In Email Body For F9 Outlook

(Doc ID 2245774.1)

Last updated on MARCH 20, 2017

Applies to:

Siebel CRM - Version [IP2013] and later
Information in this document applies to any platform.


While sending emails with F9 integrated with Outlook, some users are editing the [Thread Id ] Text In Email Body.

Can Thread Id be hidden or is there any possibility to add specific text to email guiding users not to edit the thread Id?


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