IP2016 - SBL-CSO-09100 And SBL-CSO-01013 (Doc ID 2246848.1)

Last updated on MARCH 22, 2017

Applies to:

Siebel CRM - Version 16.7 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Customer is reporting SBL-CSO-09100 and SBL-CSO-01013 errors in their IP 2016 Environment.

Problem Description:
When the Server starts up Customer is seeing SBL-CSO-09100 error in the FINS Object Manager component logs.

They are also seeing SBL-CSO-01013 in various components log files. This is seen during the day and not during the startup.

FINSFusieObjMgr_nld_0010_10485770.log:GenericLog GenericError 1 0000001458860080:0 2017-01-24 06:30:11 (sisobj.cpp (297) err=3023756 sys=0) SBL-CSO-09100: Het serverobject (null) werd niet gevonden.
FINSFusieObjMgr_nld_0010_10485770.log:GenericLog GenericError 1 0000001458860080:0 2017-01-24 06:30:11 (sisobj.cpp (297) err=3023756 sys=0) SBL-CSO-09100: Het serverobject (null) werd niet gevonden.
FINSFusieObjMgr_nld_0010_10485770.log:GenericLog GenericError 1 0000001458860080:0 2017-01-24 06:30:11 (sisobj.cpp (297) err=3023756 sys=0) SBL-CSO-09100: Het serverobject (null) werd niet gevonden.

FINSObjMgr_nld_0011_11534364.log:GenericLog GenericError 1 0000031d58860080:0 2017-01-24 07:58:56 (srsctx.cpp (373) err=3015669 sys=0) SBL-CSO-01013: Intern: de SCC-context is niet geïnitialiseerd
FINSObjMgr_nld_0011_11534364.log:GenericLog GenericError 1 00000061588600e6:0 2017-01-24 07:58:56 (srsctx.cpp (64) err=3015669 sys=0) SBL-CSO-01013: Intern: de SCC-context is niet geïnitialiseerd
FINSObjMgr_nld_0011_11534364.log:GenericLog GenericError 1 0000031d58860080:0 2017-01-24 08:31:22 (srsctx.cpp (373) err=3015669 sys=0) SBL-CSO-01013: Intern: de SCC-context is niet geïnitialiseerd
FINSObjMgr_nld_0011_11534364.log:GenericLog GenericError 1 000000bc588600e6:0 2017-01-24 08:31:22 (srsctx.cpp (64) err=3015669 sys=0) SBL-CSO-01013: Intern: de SCC-context is niet geïnitialiseerd

Cause

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