Last updated on MARCH 22, 2017
Applies to:Siebel CRM - Version 15.12 [IP2015] and later
Information in this document applies to any platform.
On : 15.12 [IP2015] version, Order Management
SWIProductImportUpsert (SWIProductImport) not working when adding new child product to a parent customizable product.
When we add a new child item to a CPC in PIM (Product Item Master) and publish to Siebel it's failing. The call works if we update an existing child item or delete a child item from the CPC. We are migrating to 188.8.131.52 from 184.108.40.206. This works in 220.127.116.11 but fails in 18.104.22.168.
In the log we are seeing a Named Search 'VOD Component Search' for ISS Class Products causing the issue with MANY rowids.
In SOAP Response:
Method 'SetFieldValue' of business component 'SWI ISS Product Structure Admin BusComp' (integration component 'SWI ISS Product Structure Admin BusComp') for record with search specification '[Item Name] = "Intuit QuickBooks Accountant" AND [Last Version] IS NULL' returned the following error:"An error has occurred executing a Sql statement.
Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DBC-00105)"(SBL-EAI-04451)
In the log file, it is seen as:
SQLParseAndExecute Execute 5 0000008058d21070:0 2017-03-22 16:13:41 ORA-01795: maximum number of expressions in a list is 1000
1. Create a new Workspace Projects.
2. Add over 1000 products to the workspace.
3. Execute the web service SWIProductImportUpsert to add a child product to a
parent CP, using workspace projects created above.
4. Error will be seen.
5. Change the payload to point to a empty workspace projects and run the web service again. This time there is no error.
Due to this, unable to keep product in sync between external system and Siebel.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms