IP 15.12 Shows Blank/White Page After Login no error seen in logs (Doc ID 2247301.1)

Last updated on MARCH 30, 2017

Applies to:

Siebel CRM - Version 15.12 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.12 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Post upgrade to IP 15.12 shows blank page after login and in swse logs no error, even AOM logs shows no error, web server logs indicate error with 302 redirection code.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade from 8.2.2.2 to 15.12.
2. Open Siebel Application using iplanet web server.

Changes

Upgrade from 8.2.2.2 to 15.12.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms