Siebel CTI - Displaying Caller Details in CTI toolbar

(Doc ID 2247373.1)

Last updated on MARCH 23, 2017

Applies to:

Siebel CRM - Version 8.1.1.7 [21238] and later
Information in this document applies to any platform.

Goal

How to display the caller details like caller number,Language before the agent picks up the call in CTI Toolbar
 

Solution

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