Error While Loading Campaigns - SBL-EAI-04308: Operation 'impersonate' On OBIEE11g

(Doc ID 2248262.1)

Last updated on MARCH 27, 2017

Applies to:

Siebel Marketing - Version 8.2.2.14.10 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Error while loading Campaigns - SBL-EAI-04308: Operation 'impersonate' on OBIEE11g

The following error appears in the logs:

ObjMgrBusServiceLog Error 1 0000361a58d00968:0 2017-03-21 15:54:34 (outdisp.cpp (267)) SBL-EAI-04308: Operation 'impersonate' of Web Service 'com.siebel.analytics.web/soap/v1.SAWSessionService' at port 'SAWSessionServiceSoap' failed with the following explanation: "Authentication error. An error occurred during authentication. Try again later or contact your system administrator.".

Cause

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