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Merge Record Can Be Invoked Even The User Is Not The Owner (Doc ID 2248919.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Siebel CRM - Version 8.1.1.11.17 [IP2013] and later
Information in this document applies to any platform.

Symptoms

According to the following document, you can merge only records for which you are the owner or for which you are the primary person.

https://docs.oracle.com/cd/E14004_01/books/FundOUI/FundOUI_recordtasks18.html

But in a customer's environment, you can merge records even you are not the owner or primary person.

Cause

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In this Document
Symptoms
Cause
Solution


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