When Adding Custom Header Response in IIS, Internet Explorer Browser Does Not Load Siebel Application

(Doc ID 2248988.1)

Last updated on APRIL 03, 2017

Applies to:

Siebel CRM - Version 15.3 [IP2015] and later
Microsoft Windows x64 (64-bit)


On : 15.3 [IP2015] version, Security / Authentication

Siebel 15.3

The following custom HTTP Response Header was added to default website in Webserver IIS to include charset in the header response.

Content-Type: text/html; charset=UTF-8

After that Siebel Application does not open properly in IE and works ok with Chrome. Using the Siebel 15.3 - Open UI client.

Application should open in IE as well as in Chrome

The issue can be reproduced at will with the following steps:
1. Set header response in IIS webserver with Content-Type: text/html; charset=UTF-8
2. Attempt access with IE and application does not load properly, application works OK in Chrome


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