Update Attributes Does Not Work Properly (Doc ID 2249620.1)

Last updated on MARCH 29, 2017

Applies to:

Siebel Loyalty Engine - Version 8.1.1.7 SIA [21238] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.7 SIA [21238] version, Loyalty

ACTUAL BEHAVIOR
---------------
Update Attributes Action does not work properly for custom attribute. 


Steps to replicate 

1) Create a promotion to update the custom attribute.

2) The custom attribute is mapped to a custom field. 

The issue happens when 

If you set the value < the length of the custom field, it works.
if you set the value = the length of the custom field, it does not work.
if you set the value > the length of the custom field, it does not work either.

 

Cause

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