Last updated on APRIL 03, 2017
Applies to:Siebel CRM - Version 16.9 [IP2016] and later
Information in this document applies to any platform.
On : 16.9 [IP2016] version, Order Management
Products are not released after records are imported using the ISS Authoring Import Export Service Method "Post_EIM_Upgrade".
Products should always be released when using the release button
1. Import records into the Siebel tables using ISS Authoring Import Export Service Method "Post_EIM_Upgrade".
2. Open the UI.
3. Select the 'Release' button.
Result: Nothing happens
Application was upgraded from 126.96.36.199 High Interactivity to IP2016 (Open UI).
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