DISA 2.0.13 Is Not Working With Last Chrome (Doc ID 2250198.1)

Last updated on MARCH 31, 2017

Applies to:

Siebel CRM - Version 16.5 [IP2016] and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

DISA 2.0.13 is not working with last chrome browser.

EXPECTED BEHAVIOR
-----------------------

DISA should be working with latest version of Chrome browser.


STEPS
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The issue can be reproduced at will with the following steps:
latest version of chrome (Version 58.0.3029.33 beta) will consider a site “Not secure” if a cert does not have a SAN, but only a CN.
This causes issues in DISA 2.0.13 (Desktop Integration Siebel Agent): some things connect to https://localhost:18443 (where the DISA agent is running), and that cert is now not considered secure anymore. So things stopped working because of this.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use DISA .

Changes

 Install the latest version of Chrome browser

Cause

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