CRM Desktop: Search Is Case SensitiveFor Employee Salesbook (Doc ID 2250242.1)

Last updated on MARCH 31, 2017

Applies to:

Siebel CRM Desktop - Version 8.1.1.14.18 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Search Is Case SensitiveFor Employee Salesbook.

The issue can be reproduced at will with the following steps:
1. Configure a MVG on Employee
2. In salesbook search in search field.
3. Type Cyrilic leters "ка" - It search employees with this letters in the middle of the word
4. Type Cyrilic leters "Ка" - It search employees with this letters in the start of the word

Cause

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