Last updated on JUNE 06, 2017
Applies to:
Siebel CRM - Version 16.6 [IP2016] to 16.10 [IP2016] [Release V16]Information in this document applies to any platform.
Symptoms
On : 16.6 [IP2016] version, System Admin
ACTUAL BEHAVIOR
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In production, customer see the following line in the logs:
Business Object leak: FINS Validation
We have been able to reproduce it in with configuration changes using following step:
1) Go to the Site Map Data Validation Manager -> Rule Sets
2) Import the next two DVM files:
a. Test DVM SCM
b. Test DVM NO SCM
3) Go to SiteMap -> Administration – Business Process -> Repository Workflow Process
4) Import the WF files:
- Workflow cals the DVM rule
5) Go to SiteMap -> My Service Request
a. Create a Service Request
b. Get the Row # of the Service Request record
6) Go to Site Map -> Administration - Business Service -> Simulator
Run the workflow created in step 4
i. Modify the "Object Id" with the row id of the Service Request record
c. Click in Run
7) Log Out
8) Logs show BO Leak
ObjMgrSessionLog Debug 5 0000007758a97062:0 2017-02-22 17:17:45 Business Object leak: FINS Validation
EXPECTED BEHAVIOR
-----------------------
The 'Business Object leak: FINS Validation' should not be seen as there is no leak
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot debug correctly as there are incorrect lines in the log
Cause
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