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How To Audit The Deleted Record From Siebel Database (Doc ID 2251068.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.1 SIA [21211] and later
Information in this document applies to any platform.

Goal

Customer was using Audit Trail.

Customer deleted a record from S_PARTY_REL

The record that was deleted was not shown to the customer.

1) Customer asked with assistance in getting the record displayed.

Customer also asked:

2) How we can customize the audit trail view like adding CSN field new the row_id for each field changed value or new field added value.

3) Do we have any alternative option like once a record was deleted, some information will be inserted into separate table to tracking the deleted records."
 

Solution

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