Errors SBL-UIF-00299, SBL-DAT-00225 Instead Of Showing Pick Applet (Part Number On Quote Line Item)

(Doc ID 2251911.1)

Last updated on APRIL 10, 2017

Applies to:

Siebel CRM - Version 16.2 [IP2016] and later
Information in this document applies to any platform.

Symptoms

ISSUE
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Errors SBL-UIF-00299, SBL-DAT-00225 instead of showing pick applet (part number on quote line item).

Querying field Part # on Quote Line Items ends with errors SBL-UIF-00299, SBL-DAT-00225 instead of showing pick applet. The issue is seen only when incomplete Part # is entered and Tab or Enter key is pressed. The issue is not reproducible on Siebel Developer Web Client with the same SRF. When complete Part # is entered the Product is picked correctly. When incomplete Part # is entered, but it points only one Product, the Product is picked correctly. When non existing Part # is entered the pick applet with all Products is shown.

ERROR
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STEPS
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1. Enable the necessary work flows for Quote Line Items
2. Set Eligibility Display Mode to 2 for the corresponding OM
3. Go to Quote screen.
4. Create a new quote and drilldown on Quote #.
5. Select Line Items tab.
6. Add new Line Item
7. Go to Product # field.
8. Write first 3 letters of Part # like ¿Wri¿ (must be more then one Product with Part # starting with this letters).
9. Press TAB key


Cause

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