My Oracle Support Banner

Script On Applets PreCanInvokeMethod Event Overrides Responsibility/View Read Only Flag. (Doc ID 2252044.1)

Last updated on OCTOBER 22, 2019

Applies to:

Siebel CRM - Version 8.1.1.14.18 [IP2014] and later
Information in this document applies to any platform.

Symptoms

BEHAVIOR
----------------------
Applets that have script on the PreCanInvokeMethod event or an User Property (CanInvokeMethod : DeleteRecord) defined, the NEW and DELETE buttons are active and do allow a record to be inserted or deleted.

STEPS to replicate
----------------------
1. Implement requirement: to selectively enable or disable the NEW and DELETE buttons depending of which view the applet was seen from.
2. Log in
3. Navigate to the Cases Screen
4. Select the "Incidents" Screen Sub Tab
5. Click in a field to prove it's read only (it was)
6. Press the NEW button.
7. Then the DELETE button.

The New and Delete buttons should be read only and not allow a record to be inserted or deleted.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.