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Layout Distortion In Open UI Login Page With IP15 (Doc ID 2252410.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel Life Sciences CRM - Version 15.17 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.17 [IP2015] version, Client Functionality

When using siebel epharma application 15.17 with Open UI enabled and IE 11, the homepage is distortion after first login from a system or after browser clear cache.

Reproduction steps:
The issue can be reproduced at will with the following steps:
1. Go to Internet Explorer options
2. Under General tab click on Settings -> View files
3. Delete all files from Temporary Internet Files.
4. Notice that homepage is not rendered properly.
5. If click on refresh button then the home page will be rendered correctly.

Cause

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