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Sfscleanup Utility fails with ORA-12154 error (Doc ID 2252909.1)

Last updated on AUGUST 17, 2022

Applies to:

Siebel CRM - Version 15.11 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.11 [IP2015] version, System Admin

Below error seen when sfscleanup utility is run.


ERROR
-----------------------


Connecting to the database...
08001: [tp][ODBC Oracle driver][Oracle]Error while trying to retrieve text for error ORA-12154

Unable to connect to the database...




STEPS
-----------------------


The issue can be reproduced at will with the following steps:
1. Run the cleanup command
sfscleanup /C <ent>_DSN /u sadmin /p xxxxxxxx /D siebel /F \\xxxxx\SiebelFS /X D:\scripts\sfs.log


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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