Siebel Gateway is not starting with SBL-SEC-10018: 523 80 (Doc ID 2253552.1)

Last updated on APRIL 18, 2017

Applies to:

Siebel CRM - Version 15.6 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.6 [IP2015] version, System Admin

Siebel Gateway is not starting SBL-SEC-10018: 523 80


ERROR
-----------------------
DBCLog DBCLogError 1 0000000558dc0034:0 2017-03-30 12:05:34 523 80
GenericLog GenericError 1 0000000558dc0034:0 2017-03-30 12:05:34 (secmgr.cpp (2768) err=4597538 sys=0) SBL-SEC-10018: 523 80
GenericLog GenericError 1 0000000558dc0034:0 2017-03-30 12:05:34 (secmgr.cpp (2824) err=4597527 sys=0) SBL-SEC-10007: The username or password you have entered is not correct. Enter your username and password again.
GenericLog GenericError 1 0000000558dc0034:0 2017-03-30 12:05:34 (client.cpp (395) err=4597527 sys=0) SBL-SEC-10007: The username or password you have entered is not correct. Enter your username and password again.
SisnTcpIp SisnSockError 1 0000000558dc0034:0 2017-03-30 12:05:34 518: [TCPIP-server] recv() failed for sd=-1 (err=9 | Bad file number)
SisnTcpIp SisnSockError 1 0000000558dc0034:0 2017-03-30 12:05:34 518: [TCPIP-server] send() failed for sd=-1 (err=9 | Bad file number)

Cause

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