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Crash file Without Any Information and 0KB size (Doc ID 2253894.1)

Last updated on APRIL 13, 2017

Applies to:

Siebel CRM - Version 8.1 [21039] and later
Generic Windows

Goal

On : 8.1.1.11 [IP2013] version, Siebel EAI

QUESTION:
=========

Customer observerd crashes in EAI component which are generating crash files without any information (0KB).
The crashes are generated by a Siebel Web Service that is trying to return a very large amount of data and consuming too much memory.
Why the crash files are being created empty?
 

Solution

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